I have been a client from the time they were still GP Music. Overall they lost some of the family atmosphere but the service stayed the same. They have a broad line of instruments and varying price classes but cheaper here does not equate with poor quality. It is THE store to go too for music.
AWESOME music store! The Staff here are amazing, selection is good and the prices are reasonable. There’s also a good selection of used instruments (at times) and good rental options. They also do instrument repairs and set-ups, and I highly recommend them for that.
Great guys and good service
Some good experiences in the past, but when I got there 10 minutes before they closed in need of a new bass, I wasn’t allowed to plug one in. Wouldn’t be a big deal if I didnt live 3 hours away. They didn’t really care they wanted to get out of there, can’t really say I blame them, but wish they would’ve sold me that bass. Lucky for them they are the only decent music store in a 3 hour radius.
I feel let down by their customer service.
I phoned in to purchase a Mic stand for me, I was having a friend pick it up because I couldn’t make it to town, but Tanner told me they couldn’t do that and I’d have to do it all myself online. I have done it over the phone multiple times in the past here and paid by MC. Yes yet again I feel frustrated and let down by their service.
Took a guitar in and asked if they were able to replace a truss rod nut and and perform a set up. Guy at the desk said yes we can do that. Picked the guitar up and was told a new truss rod nut was not needed but a setup was performed. Took the guitar home and the the strings were high off the neck, intonation was off and the neck was unplayable after the 12th fret. Paid $110 for some guy to replace the strings no work was done. Don’t give a cent to these scammers. If i had known better I would have checked the guitar at the counter and refused to pay. —- edit — responded to owner as per his request and my email was ignored — don’t give this guy your business.
Had my les paul set up and the electronics gone through. Paid about 160 all said and done. After about 1 hour of playing my neck pickup started to seem weaker and weaker. Now, a couple weeks later and maybe 4 hours of play time have passed. No neck pickup at all. I pulled off the body cavity cover and found the neck pickup wires just sitting there, no longer soldered to anything. I guess if you want something done right the first time do it yourself.. also asked for them to check out fret buzz on the low E string, and if needed send the guitar to a luthier in Grande Prairie. Guitar was returned to me, still buzzing.. being that I live an hour away this is all super inconvenient. I dont care about the cost, I just want my guitar fixed, properly, and the first time.
2. Sunrise Records
Address: Prairie Mall Shopping Centre, 11801 100 St, Grande Prairie, AB T8V 3Y2, Canada , Grande Prairie , Alberta , Canada
Great selection. Love the selection of records, games and Pop figures. Always something new to find in here.
Had the best price on the blue ray that I wanted.
Simply love this store and all the employees are wonderful & friendly.
Staff is great. Helpful…friendly
Great Selection of Cd’s /Dvd’s Gem for the movie lovers
Each time I go there I see more I want lol
Bought the new Arch Enemy boxed set, when i went in looking for Cattle decapitation.
They didnt have CD, but the blonde lady working the till didn’t say anything, and it looked at me like i was causing a huge inconvenience to her for simply purchasing something.
Went inside of store and there was no music playing in the store and the girl at the counter had her head in her phone, it was probably why I didn’t buy anything…..
Been here quite a few times in the past month, I love the staff, the customer service, they’re very knowledgeable and have a great selection of movie’s 🙂
My reasoning for the one star is their lack of music selection, in particular their metal section… Not a single Lamb Of God album on the shelf, no Iced Earth that I saw, a couple Megadeth albums, couple Pantera albums all in a small 6ft section. Their Hip-hop/Rap section is about the same, 6ft section. It’s rather disappointing…. Sunrise Video sounds more appropriate/accurate, just throwing that out there haha
Definitely the place to go for Movie’s or TV series with their vast selection, knowledgeable staff and amazing customer service!
3. Cash Canada
Address: 10013 100 Ave., Grande Prairie, AB T8V 0V2, Canada , Grande Prairie , Alberta , Canada
Fantastic staff, always helpful and always gives 100%
They are very friendly. Well done.
Best pawn shop in Grande Prairie, and the best pawn shop I have ever dealt with personally. The customer support is great, the people are kind and friendly. I would recommend anyone to go to cash Canada, but I grande prairie. Great store to be in
This place is slower than… A snale
But some good deals if your buying.
I wouldn’t sell anything here unless last ditch effort
With running a busy day home I can’t load up to get out for in store shopping so I messaged Cash Canada in search of a children’s bike they didn’t currently have any in store but I found them helpful in my search.
Great service. Found everything I was looking at reasonable prices, friendly staff
I was in Friday baught a game for 25$ with protection plan took it home to play and my system said damaged or dirty so I can’t even play it not happy
Had my stuff stolen in Fort St John. Checked to see if i could leave info incase they showed up in GP. They told me I had to bring my police report in and refused to take my info. These guys make it easy for criminals to sell stolen goods and get away with it.
The staff have no idea that an Ontario Health Card is GOVERNMENT issued, you know, from the Ontario Government.
I was trained how to serve alcohol and read these health cards for ID in Smart Serve training!!
Pretty sure if the bank lets me in to my account, as a stranger to this province and branch, never before been to a branch in Alberta and I’m without my bank card.. omg this government issued photo health card is good enough ID for the bank should be freaking good enough to sell something at a Pawn shop.
At least pick up the ID card and investigate it before writing it off next time eh? You’ll see all the safety features like licenses have etc..
The staff here are all miserable, whether trying to sell or buy they have no idea what customer service entails.
Worst service in GP yet, and there has been a lot of bad apples but I think this store takes the cake.
4. Manic Records and Collectables
Address: 11601 99 St #514A, Grande Prairie, AB T8V 6Z1, Canada , Grande Prairie , Alberta , Canada
Great to have a classic vinyl store in GP. Ryan is very helpful knowledgeable and passionate about his music. If you’re into music in any form, this place has it all from vinyl to CD’s, 8-track cassettes and lots of rock and roll memorabilia. Support local! You won’t be dissappointed.
If you are looking for high quality vinyl or tapes and cd’s, check out Manic Records and Collectables Grande Prairie. A gem of a record shop with many interesting music related items available. Ryan (owner) is an awesome dude to chat music with when you have a few minutes and will find you what you need to complete your collection. Can’t recommend enough!
Solid store! Amazing and knowledgeable staff who just love to talk music! Definitely a hidden gem in GP and the only place to get your music fix! (Plus I found that missing piece I have been searching for in excellent condition! Do yourself a favor and stop by to check it out!
5. Music Centre Canada
Address: 10008 103 Ave, Grande Prairie, AB T8V 1B8, Canada , Grande Prairie , Alberta , Canada
Great staff great prices! Locally owned. if you go to Long and McSHADE you are part of the problem!
Nice
Friendly service
nice staff and all. But, half the time I go in there they don’t have what I’m looking for. Last time it was string winders. The time before that it was wall mount for guitars. Buddy took down my name and number but never did call me to tell me they were in, that was over a year ago. I’d love to support the local music store but they just can’t seem to provide the service that L&M provides. Come on man!
Waited a while , place is very busy. Though when you’re able to get help , the focus is on you and only you. Would be cool to hire more staff, though I bet it’s hard to find staff that truly care about your needs. I love coming here ! Just don’t like the wait
Went to buy an amp and had to be ordered . started an account and put money on the account to order. Was told by owner that he was in no rush to order it and wouldn’t check for product online. Called next day knowing and verifying the order was not placed because of the poor service then the owner refused to refund me what I had given him even though no service was provided. Will never shop there again .
Not a quality music store. Long & Mcquade is the place for better service and merchandise.
Horrible customer service. I will never spend another dime here.
