Always great dealing with these guys! It’s my go to spot for gear. Great inventory and if they don’t have it they have always been able to get it quickly and accurately!
Bought my first guitar here and still holding on by a string 😉
For years I have purchased musical instruments for my children and found them very knowledgeable and friendly. Today I needed an extension cable in a hurry for a job I was working. They put together a working solution quickly and got me back to my work sight. GREAT WORK.
Helpful staff super knowledgeable. Very well laid out store.
I paid for something on finance putting down a deposit of several hundred dollars and filled out an entire contract only to be given a half empty reason I could only finance the tax, AFTER everything had been agreed to. The excuse was apparently a made-up policy as I researched on the website and referenced several people who have been to the store. It’s a real shame my first experience trying to buy music equipment and I won’t be back.
Been going to this store for the past thirteen years since I’ve started playing guitar and I won’t be coming back, which is a shame since there isn’t really any other music stores around the city that compare.
I’ve bought multiple guitars, amps, pedals plus the rest of my gear from here over the years. The quality is there and never had any issues or complaints, until all of a sudden I start getting really loud feedback on my fender strat that I bought over a year ago.
I get the same feedback/interference when testing on two other amps. Tried my other guitars and no issues. So I know it’s my strat that’s the problem. No big deal I’ll just bring it in and pay to have it looked over and hopefully fixed. The customer service from one individual has always been very poor over the last decade. I’ve always tried to avoid this employee for that reason. (Also need to mention that this worker wasn’t who I went too with with my guitar, but was there to assist the other worker I went too)
Told them my situation and I feel like I got blown off. They kept saying strats always give off feedback (which I don’t disagree with, but they don’t give off the noise my guitar was creating) and ignored the fact I said three times it never did this since I’ve owned it the past year. They wouldn’t even offer to take it in and look it over for me. I felt very frustrated and almost like I didn’t know what I was talking about from the condescending way they talked. I just accepted they wouldn’t do anything and left.
Brought the guitar to beats n bytes, they opened up the back, found one of the wires was loose going to the input jack. Problem fixed.
Customer service was non-existent. Upon arriving, I…
-tried out 6-8 Taylor Guitars
-looked at guitar accessories
-checked out brass instruments
Employees seemed interested in talking to each other as they didn’t say a word to me or anyone else around… not even an acknowledgement.
As a visitor to the province, we travelled an hour to check out a couple of places in Saint John… one of them being this store just to check out the selection of guitars.
2. East Coast Music Services
Address: Maritime Opportunity Centre Inc., 1216 Sand Cove Rd, Saint John, NB E2M 3J8, Canada , Wells , New Brunswick , Canada
Very reasonable. Excellent work. We dropped off an accordion for a friend. He fixed what he could. There was one section he said if he fixed it, where he was not as familiar he would take a lot longer than other people. He did not want to over charge us so he gave it back. Very honest. Would recommend to anyone.
3. Higho Music
Address: 4292 Route 115, 4292 NB-115, Saint-Antoine, NB E4V 2Z6, Canada , Wells , New Brunswick , Canada
So impressed at how helpful, courteous and polite staff is! Helped me find the right products for me at a great price! Quality!
My snare stand recently broke (got crushed) and I was looking to replace it but I didnt quite want to spend 50$ on it, I ended up talking to the a guy who works here, named Eric, and he took a look at my stand and fixed it up- he was so sweet and when I asked if there was anything I could do to compensate he smiled and told me a “Thanks” was all he needed. The few people who I have talked to here, and the guy who teaches me drums and bass (Nick) are all amazing and so kind, and really go out of their way to help out. I hope i can repay their kindness back to the world <3
AMAZING staff and service… wonderful stock of quality inventory, and if they don’t have it, they will get it, and quickly!! My favorite store in Fredericton!!!
You can buy instruments, take music lessons, and rent out equipment all in one place.
Very clean, respectful and knowledgeable staff when I visited.
Good covid procedures. Store is great staff helpful. Wish they carried more of their online stock in store, they seem to be out of a lot of things
I go into this store frequently hoping to see something good. Their left handed stock is comprised of 1 cheap simon and patrick acoustic that has the same strings it had when I first moved here a year ago, and some combination of a cheap bullet strat, classic vibe telecaster, cheap epiphone sg, and one time they had a MIM fender strat. I shouldn’t get excited to see one MIM strat when I walk into a music store. Their selection of picks is very limited and strings are a bit pricey. I don’t know if I’ve ever spent money in this store even though I check at least weekly trying to.
Staff are very friendly and quick to help as soon as you walk in the door, however this is the third year in a row I have tried to rent equipment from L&M for an event, and the third year that I was either sent off without everything I had ordered, or pieces of the equipment were not working. Very inconvenient and I will be renting from somewhere else next year.
5. Mes Music
Address: 503 Main St, Woodstock, NB E7M 3P1, Canada , Wells , New Brunswick , Canada
I’ve been dealing with long and McQuade since the early 90’s and have never had a problem, the selection is awesome no matter what you play or if you need rentals the staff is very friendly and helpful, they are very knowledgeable in each of their respective areas of expertise, if you’re a beginner or advanced, i highly recommend you drop in to long and McQuade cheers.
Loved it. Great selection. Friendly and knowledgeable staff. Great rental prices.
My wife really enjoys the lessons she is taking there as well.
Great knowledgeable staff. Fantastic deals
Got my stuff and left.
Decent selection of instruments.
Do not shop at this location.
Worst customer service in the world.The front desk person is absolutely careless about what you say. The so called “guitar tech” is very rude and ignorant . If you have a guitar to repair or set up, take it somewhere else, as this place is way overpriced on top of incompetent staff. In other words – stay away, spend your money elsewhere.
Walk in 3 times to buy a guitar, all times guys were just standing never ask if I needed help, I don’t do the costumer service for others. Lost a sale.
7. Tony’s Music Box Ltd
Address: 396 Queen St, Fredericton, NB E3B 1B2, Canada , Wells , New Brunswick , Canada
Tony’s makes shopping for musical equipment fun and exciting! Always a WILD time with Mike and the staff.
Cool shop, played some nice electrics, very friendly service. The store includes drums, keyboards, much more. Big place, I’ll be back.
Nice place, very friendly people. Bought my first guitar in Canada here, just today. Thanks Matt!
Helping staff. Not a wide range of working hours.
Very good the selection of Stratocasters and telecators were very limited. However the shop keep said they were having difficulties getting them in. Very nice friendly staff members.
Friendly staff.
They should focus on music considering the masks and hand sanitizer do little to nothing, they’ve forgotten how to respect people and have become the covid cult like most big businesses.
Well…I go in there the other day…haven’t been in there in a long time…I pick up a expensive guitar, didnt play it …and there is a yellow piece of paper on it with a date..the guy that was working there..says please dont handle everything in the store..he was very rude to me …so I said you just lost my business…and walked out ! You better tell your staff how to speak to people!!
Not a very good selection on acoustic guitars. Service was ok but not outstanding…however they are willing to make deals unlike long and mcquade
8. Opry Music Store
Address: 115 Jail St, Miramichi, NB E1V 1Z6, Canada , Wells , New Brunswick , Canada
Hands down the most friendly and down to earth people. Vince and Melita don’t just run a business they make you feel like you are walking into a friends home! They will help you find the perfect instrument for your needs and wants. The best part is they will do it within your budget!
Excellent service very knowledgeable
Great products, great service
Great service. Comfortable environment with lots to look at.
Great friendly service! They answer all your questions. Good prices on quality equipment, for all your musical needs
Called to see if open, let them know I am headed over. After driving there from out of town, they aren’t open. Not an issue, as they left a note explaining why, just wish they could’ve mentioned it when I phoned.
9. Bill’s Horn Shop
Address: 4 Pleasant St, Moncton, NB E1A 2T6, Canada , Wells , New Brunswick , Canada
One of the best for instrument repair shops in New Brunswick!
Whilst touring the Maritimes from Australia 18 months ago Bill helped me immensely whilst rectify a bent trombone slide out of hours! Cannot rate his kindness, hospitality or professional approach any more highly. Thanks Mate!
Excellent people and experience provided here!
Just spoke on the phone. He seems very knowledgeable..friendly..
10. Atlantic Violin Supplies
Address: 520 Front Mountain Rd, Moncton, NB E1G 3H4, Canada , Wells , New Brunswick , Canada
I have ordered from AVS numerous times, and have always received quick and efficient service and good communications. Had a problem with one product, and they took it back no questions asked. Highly recommended. Linda in shipping is particularly helpful.
11. Franks Music
Address: 245 Carson Rd, Moncton, NB E1C 0K4, Canada , Wells , New Brunswick , Canada
Very friendly staff and great store. Wide variety of records to chose from, even classical if you are looking for them.
Great and knowledgeable as usual
Friendly staff and great pricing, a great local record store!
Always cool memorabilia in stock
Good music cd’s
Helpful staff happy to educate you on all things music.
Made a call. Asked a question and got hung up on. And when I called the same number back I got the fax line. Sounds like a “solid” business .Horrible customer service.
12. Beats & Bytes
Address: 8 Bayside Dr, Saint John, NB E2J 1A2, Canada , Wells , New Brunswick , Canada
Great customer service, I am always greeted with I smile.
Staff is great, selection and deals are superb
Went in for the first time last weekend to buy a kid’s electric guitar. Great service and great prices. Will be back.
These guys definitely have the balls to compete with the big chains like EB games. They offer better pricing and the staff can help you find almost anything, even if its a two man job.
Great place for second hand electronic all included
Staff is hit and miss some are nice and some are down right rude
Bought a game from here on the 14th of may, get home and the disk wanst in the case. Now 2 weeks later i find the that you guys never gave me the second disk for said game after i came back in for it.
I was in there a few years ago and I was looking for a laptop with a CD port and not one staff member wanting to help me and they was very rude to me
Be wary here as certain staff are very easily offended and the managers will then question you on why you offended them….and then find a “reason” not to provide their services. Other then that it is a decent place with a good variety of stock that is constantly changing…
