Been 10 years since ive been to this location since i moved… Always friendly knowledgeable staff and top quality instruments in stock always !!
Excellent knowledgeable staff particularly Blair who helped today with selecting a quality guitar with warm rich sound within a budget for a Christmas gift for my daughter.
Great frendly staff and wide selection of instruments and accessories, some of the accessories are a bit overpriced.
Treated with absolute disrespect by serving clerk, cut off while trying to talk and explain what I wanted done with my instrument, treated with total disinterest. Contacted them explaining situation, have had no response. Be wary, I would not recommend……..
Unfortunately the service in the drum section seems to have become worse here over the years. When we bought cymbals a few years ago, the staff was ok. The past 2 years we didn’t experience them as very friendly and today we were even told we couldn’t use a cymbal stand to try the cymbals but to simply hit them while hanging on the wall mount – which totally distorts the sound from what they sound like on a stand. We left without buying anything.
Worst customer service in the world.The front desk person is absolutely careless about what you say. The so called “guitar tech” is very rude and ignorant . If you have a guitar to repair or set up, take it somewhere else, as this place is way overpriced on top of incompetent staff. In other words – stay away, spend your money elsewhere.
2. Tony’s Music Box Ltd
Address: 396 Queen St, Fredericton, NB E3B 1B2, Canada , Raam , New Brunswick , Canada
Amazing staff. Very attentive to help. Friendly environment. Couldn’t say enough positive things about this business.
This is the oldest music store in Fredericton at the corner of Queen and York Street. The store was started by Tony George and is now managed by his son Michael. Michael’s sister also works in the store. Their customers are extremely loyal which speaks to the quality of service this landmark store continues to offer.
The way a music store should be. A second generation shop that I have completely enjoyed every single experience of purchase and hanging out to just shoot theshit and discuss playing music with the very capable and experienced staff since it started. Stop in!
Helping staff. Not a wide range of working hours.
Fast easy and knowledgeable service.
The only place I would buy my clarinetreids
Well…I go in there the other day…haven’t been in there in a long time…I pick up a expensive guitar, didnt play it …and there is a yellow piece of paper on it with a date..the guy that was working there..says please dont handle everything in the store..he was very rude to me …so I said you just lost my business…and walked out ! You better tell your staff how to speak to people!!
They should focus on music considering the masks and hand sanitizer do little to nothing, they’ve forgotten how to respect people and have become the covid cult like most big businesses.
Not a very good selection on acoustic guitars. Service was ok but not outstanding…however they are willing to make deals unlike long and mcquade
3. Long & McQuade Musical Instruments
Address: 981 Prospect St, Fredericton, NB E3B 2T7, Canada , Raam , New Brunswick , Canada
I feel most indebted to this location as somehow I have ended up with 3 free picks along with a restringing of a Balalaika. They also recommended me a luthier who does work for very very cheap. Otherwise they have a very polite and knowledgable staff.
Great staff and selection!
Great selection of guitars, acoustic and electric, and any accessories you might need. They also have a great range of prices/quality too, so whether you’re looking for a cheap instrument or an expensive one, they’ll have a great selection for you. They have great prices also!
Sadly their bass selection is pretty limited with very few basses to try out and even few bass varieties (I’ve never seen them carry a fretless bass for instance) but that’s probably to be expected 🙁
Good covid procedures. Store is great staff helpful. Wish they carried more of their online stock in store, they seem to be out of a lot of things
You can buy instruments, take music lessons, and rent out equipment all in one place.
My first time at the Fredricton Long and McQuade. Very organized and some really cool inventory I don’t see often . A Dr. Z amp, and timpani??? Awesome!
The staff were really great also.
Definitely will be making a return visit.
Staff are very friendly and quick to help as soon as you walk in the door, however this is the third year in a row I have tried to rent equipment from L&M for an event, and the third year that I was either sent off without everything I had ordered, or pieces of the equipment were not working. Very inconvenient and I will be renting from somewhere else next year.
I go into this store frequently hoping to see something good. Their left handed stock is comprised of 1 cheap simon and patrick acoustic that has the same strings it had when I first moved here a year ago, and some combination of a cheap bullet strat, classic vibe telecaster, cheap epiphone sg, and one time they had a MIM fender strat. I shouldn’t get excited to see one MIM strat when I walk into a music store. Their selection of picks is very limited and strings are a bit pricey. I don’t know if I’ve ever spent money in this store even though I check at least weekly trying to.
4. Long & McQuade Musical Instruments
Address: 456 Bd Broadway, Grand Falls, NB E3Z 2K8, Canada , Raam , New Brunswick , Canada
Amazing store, these guys went out of their way to adjust some instruments I had left in storage. The action needed some adjustments and added some new strings. All in a couple of hours because I live far away. I could mention more, but you will have to go see for yourself…trust me you won’t regret it.
Great service and great prices!
Like always great service by the staff. Great prices also!
Nice staff but my bass still buzzes after i waited 30-40 minutes to set it up
5. Franks Music
Address: 245 Carson Rd, Moncton, NB E1C 0K4, Canada , Raam , New Brunswick , Canada
Great selections of everything and knowledgeable staff
Helped some folks out while I was in there, expanded my knowledge of music, shared some laughs and good words with the boss and even picked up an Iron Maiden special on vinyl.
Good music cd’s
Excellent service!
Good store
Made a call. Asked a question and got hung up on. And when I called the same number back I got the fax line. Sounds like a “solid” business .Horrible customer service.
6. RamJam Music Co.
Address: 123 Crown St, Aberdeen, AB11 6HN, United Kingdom , Raam , New Brunswick , Canada
Great service on a short-term rental from Michael Bauer.
Great place. Easy to finance and very good terms.
Helpful staff super knowledgeable. Very well laid out store.
I paid for something on finance putting down a deposit of several hundred dollars and filled out an entire contract only to be given a half empty reason I could only finance the tax, AFTER everything had been agreed to. The excuse was apparently a made-up policy as I researched on the website and referenced several people who have been to the store. It’s a real shame my first experience trying to buy music equipment and I won’t be back.
Does not answer emails. Does not make the effort to communicate. Since MAY. Clearly has no interest in helping people with limited funds find solutions.
Been going to this store for the past thirteen years since I’ve started playing guitar and I won’t be coming back, which is a shame since there isn’t really any other music stores around the city that compare.
I’ve bought multiple guitars, amps, pedals plus the rest of my gear from here over the years. The quality is there and never had any issues or complaints, until all of a sudden I start getting really loud feedback on my fender strat that I bought over a year ago.
I get the same feedback/interference when testing on two other amps. Tried my other guitars and no issues. So I know it’s my strat that’s the problem. No big deal I’ll just bring it in and pay to have it looked over and hopefully fixed. The customer service from one individual has always been very poor over the last decade. I’ve always tried to avoid this employee for that reason. (Also need to mention that this worker wasn’t who I went too with with my guitar, but was there to assist the other worker I went too)
Told them my situation and I feel like I got blown off. They kept saying strats always give off feedback (which I don’t disagree with, but they don’t give off the noise my guitar was creating) and ignored the fact I said three times it never did this since I’ve owned it the past year. They wouldn’t even offer to take it in and look it over for me. I felt very frustrated and almost like I didn’t know what I was talking about from the condescending way they talked. I just accepted they wouldn’t do anything and left.
Brought the guitar to beats n bytes, they opened up the back, found one of the wires was loose going to the input jack. Problem fixed.
8. Los Cabos Drumsticks
Address: 29 Millennium Dr, Hanwell, NB E3B 2N9, Canada , Raam , New Brunswick , Canada
Los Cabos sticks are a very underrated stick brand. Their product quality, customer service and prices definitely makes them a force to be reckoned with!
Best sticks out there. Overall awesome company
The best sticks on the market hands down!
9. H & R Music Ltd
Address: 115 MacLean St, New Glasgow, NS B2H 4M5, Canada , Raam , New Brunswick , Canada
Awesome music store! Staff is friendly and very knowledgeable. They sell most musical instruments, and you are able to rent stereo equipment from the same location. Haves used here for year when renting for fund raisers, and its my goto when I need something new for the ol’ guitar. Location makes it sometimes missed by the casual passer by, but the location is also awesome due to the fact it has a nice big lot with no meters in downtown New Glasgow. Worth stopping in if you are in the area and on the hunt for something new.
Always friendly and helpful
Excellent assortment of musical instruments for beginners to professional!
Helpful staff. Good guitar selection
In a pinch it is a music store with limited selection. As someone who owns drums and multiple guitars and mics, I drive to truro… but in a pinch try here or the pawn shop up the street
Worst customer service I’ve ever had in a music store. The staff were rude and unprofessional.
They made my instrument purchase very difficult and I wouldn’t go back.
For the record, this is my 9th instrument purchased and I worked at Musicstop years ago. I know a bad guitar shop when I see one.
We rented a PA system from H and R music for an event on a Saturday evening. When we were setting up for the event we soon realized that there was something jammed into the input for the cords, which meant were were left without music for the evening. On a Saturday evening, we had place else to call, or contact. It was very disappointing. I hope they begin to check their systems before sending them out on rental.
Do not get work to your guitar done by these guys, go to Halifax or truro !!!
10. East Coast Music Services
Address: Maritime Opportunity Centre Inc., 1216 Sand Cove Rd, Saint John, NB E2M 3J8, Canada , Raam , New Brunswick , Canada
Very reasonable. Excellent work. We dropped off an accordion for a friend. He fixed what he could. There was one section he said if he fixed it, where he was not as familiar he would take a lot longer than other people. He did not want to over charge us so he gave it back. Very honest. Would recommend to anyone.
11. Musique Red One Music
Address: 2069 Av. Chartier, Dorval, Quebec H9P 1H3, Canada , Raam , New Brunswick , Canada
Le meilleur endroits pour louer et acheté de l’équipement audio à Montréal !
I bought a live microhpone (shure sm-58) from the online store, the quality was perfect my item arrived on time and I am realy pleased with the overall product & service from RedOne music. I would recommend 10/10 BRO!
excellent choix et possibilite de trouver certain article non en stock ailleurs
Super nice staff amazing price list lets go dj sss have a look
Bel endroit. Accessible avec un acces facile
Anything u need for dj’ing
For whatever reason, they are horrible Spammers on all online media.
Trying to find some gear in Halifax, small market with maybe 5-6 hits for any search – but have to wade through dozens of pages of hundreds of postings from these guys on Kijiji etc.
Even though they’re in Quebec, they tag their ads with EVERY manufacturer and every location in Canada. It makes online shopping in small music markets such as Winnipeg, Halifax, etc virtually impossible – all because these fine people think it’s a workable online marketing strategy.
I’ve tried to politely contact them about this, but no response.
Their store may be great, their people may be wonderful, but they make life needlessly difficult for people *across the country*.
Alex propriétaire de red one m a vendu 2 berhinger eurolive b112 ya pas 1 ans avec 2 sub 18 pouces berhinger entreposé 2 mois pour déménagement ,arrivé a maison reconecter le tout aucun son qui sort des b112 produit aucunement performant et pour le prix que ca m a coûté je me suis fait avoir acheter pas ca et acheter surtout pas la
I ordered from them during a boxing day sale. Many days later got an email message from them that the items that I ordered were not actually in stock (their site said they were) and that they were backordered and there might be delays. TWO MONTHS later they don’t respond to emails, they don’t answer the phone when I call. They took full payment on Dec 26 and now can’t get any response from them at all. The products are in stock everywhere else online now but they haven’t fulfilled my order or even respond about it. Looks like I’m going to have a do a chargeback with my credit card company on this one. Beware this store folks. They won’t be getting my money ever again.
EDIT: This store tried really hard to bribe me to take down this review, even went as far as offering me a $200 gift card multiple times if I would take down this review. VERY SKETCHY. I finally did end up getting a refund after having to deal with the owner on at least 4 occasions and reaching out through multiple platforms to finally get a response. I had to refuse to take down this review over and over and over again, and finally only got the refund when I threatened to do a Visa chargeback.
12. Best Buy
Address: 50 Plaza Blvd, Moncton, NB E1C 0G4, Canada , Raam , New Brunswick , Canada
Lots of Stocks and Amazing Customer Service! Highly recommended!
Good shop assistants. Nice choice. Recommend
Ordered new cell phone at an amazing price, fast delivery and in excellent condition couldn’t be happier. Next purchase was luggage, hard covered 360° wheels everything my wife was asking for but for a ridiculous price compared to other stores! Fast shipping as usual great website, quick and easy to use. Love Bestbuy!
Best deal
Good service
Lots of electronics friendly staff some of the the staff know there product but most of them have no clue what there talking about
After a lot of thought I went to Best Buy to purchase my first gaming PC. After telling the associate that I was new to PC gaming, instead of asking me what my wants and needs were, he proceeded to tell me that i was better of buying an Xbox and not to waste my money on a PC. Made me feel stupid with his 5 minute explanation of why I didn’t need one, without any other questions besides “is it just for gaming”. What he didn’t realize was I was ready to easily drop $2000+ on a nice set up. I promptly left. This associate was also a supervisor. Poor move on his part
Would be nice if I could call the store and talk to a real human being. I just wasted 5 minutes of my life talking to a damn robot. How about you make it so we can actually call your store. Until then I’ll give someone else my money
Typical Best Buy. Most of the staff do not know where anything is or whether or not they carry specific items. A lot of items are also “Online Only” and not found in stores. Staff seems to have a high turn around. Certainly not the same experience as when it was a Futureshop.
13. Best Buy
Address: 1220 Prospect St, Fredericton, NB E3B 3C1, Canada , Raam , New Brunswick , Canada
Very great store Stephen and Brittney are very helpful employees
The staff were very knowledgeable and helpful , actually down sold me into a better product . I would recommend a visit if your in the market for anything tech related .
I went to Futureshop to have a quick look for iphone 5 cases. I found out they had the iphone 5 64 gb black in stock, wich any other store in town did not have. I avoided a week of wait thanks to that. The personal then efficiently took me through the process of activating the phone leaving no room for mistakes. They made sure to inform me of all the little details about plans and waranties. My experience that day exceeded my expectations and I will certainly go back to that store again
Thank you Future Shop!
Decent selection and staff seems ok. Pricing is somewhat better at other competing stores.
Almost everything you need. I checked out laptops and tablets. No big deals, way too expensive.
This store used to be much better as Futureshop, however one benefit is they do not have commission now and so you don’t have staff hounding you for a sale. I don’t think staff are particularly knowledgeable about their products, especially in the PC department.
Was told false information about a extended warranty. Look into the actual warranty on Bestbuy.ca and did not follow most of what the tech rep told me.
This is one of my least favorite stores to shop for anything for, at. There is always someone walking up to you and asking if you need help. In a 10 minute trip, 4 people or more will come forward. Minimum. It’s annoying.
On top of that, their prices, in my opinion, are unfairly high. The warranty on things is extra and not very good. I wouldn’t recommend shopping here vs online. Plus, when I need something, they are usually the first place NOT to have it.
Bad service
14. Best Buy
Address: 80 Consumers Dr, Saint John, NB E2J 4Z3, Canada , Raam , New Brunswick , Canada
It’s place where I can get the things with good service.
Pay on instalments
Took my sister to finish a computer build, we were met by Ryan. Ryan is a good dude, ryan is knowledgable on products in the store. I would recommend ryan for helping you with your tech product needs and wants.
Salesman were knowledgeable about the production was interested in
Had to leave my Apple lap top there – lost without it
Excellent customer service from Julian. Great sale prices.
This location is extremely rude. Discrimination at its finest. I’ll never give another dime to Best Buy. The manager “didn’t care” that I had spent thousands at this location in the last few months. He refused my son service even with a medical exemption from a dr.
On June 14th, 2013 I ventured to Future Shop in Saint John to purchase a LCD flat screen TV We were approached by a salesman named NEIL .
and this is what he Told me . .BUYER BEWARE .. all future shop electronics are made cheaply and do not last longer than the one year warranty that accompanies them. !!! if you DON’T BUY the extended warranty for $50 .. you will have to replace your TV every year. .. He actually told me that If I wanted to WAIST MY MONEY then not to buy the warranty .. it was my choice. LMAO .. Neil you need to learn a lot about Sales .. so as the young man said .. BUYER BEWARE … The products are JUNK ! and will not last more than one year !
shop online. We need to phase out these price gouging cucks. if you go here you hate your wallet
